Answering your Questions about Therapy-S & J Wellness

Explore our FAQs to learn more about our therapy services, how to book an appointment, and answers to your insurance questions. We offer telehealth to Illinois residents and in-person counseling in Warrenville and surrounding areas. We see individuals, couples, and families, specializing in PTSD, anxiety, culturally responsive therapy, and other areas.

You can call our office at 815-782-2172 or send us an email at info@snjwellness.com to learn more about therapy cost and therapy services. You can also use the contact forms on our website. Our Warrenville office will contact you in 48 hours. We have therapy appointments available in Warrenville, IL and video therapy for residents of Illinois. We are conveniently located near Naperville, Aurora, and surrounding locations.

We currently accept the  following insurance:

• BCBS PPO, including Anthem
• United Healthcare PPO (not every therapist accepts UHC)
• Aetna PPO
• Cigna PPO
• Lyra Benefits

You can find out more info regarding sliding scale and self pay rates by clicking here. 

At this time we do not accept HMO, Medicaid or Medicare. We do not provide super bills but we will check your out of network benefits if we are not in network and submit claims on your behalf. 

We understand that insurance can be stressful. We are transparent with billing, our rates, and questions about claims. We encourage all prospective clients to call their insurance and check coverage, deductible, and copay amount. We will also verify coverage and update you on your responsibility for services. Payment is due at the time of service unless you have a payment arrangement.

You can find out more info about deductible, copays, and coinsurance by clicking here.  We offer payment plans to help meet high deductibles.  We accept FSA, HSA, and all major credit cards. 

You can contact our Warrenville office for booking a therapy appointment, insurance questions, payment arrangements, or questions about Illinois teletherapy.

• Call 815-782-2172
• Email info@snjwellness
• For appointment booking you can also use our contact page

We use a HIPAA secure Electronic Health Record (EHR) system for managing consent paperwork, medical history, Telehealth links, and appointment reminders. We also use a HIPAA secure, encrypted email system to send emails and messages to our clients. Your confidentiality is important to us.

When you book an appointment, we set you up in our HIPAA secured client portal. We ask that you complete paperwork at least 24 hours prior to your appointment or the appointment will be cancelled. You are welcome to reschedule, but this is a legal and ethical responsibility to have your consent. The forms we send are:

• Consent to Treatment
• Consent to Telehealth (if applicable)
• Billing Policies
• Privacy Practices
• Consent and Emergency Contact Forms
• Screening for Mood, Anxiety, and Trauma History
• Payment Info and Authorization
• Initial Intake Questions
• For couples, special couples intake forms.

We offer a free 10 minute consultation to see if you and your therapist are a good match. Each therapist has a specific area of training and expertise, so we do our best to connect you with the therapist who has training in your specific area of concern. You can look at our Warrenville and online therapists by clicking here. 

We focus on the following therapy specialities:

• Couples and Family Therapy
• PTSD and Trauma Therapy
• Therapy for Depression
• Therapy for Anxiety
• Culturally Responsive Therapy
• Illinois Online Therapy
• and More

We are a niche, trauma informed therapy practice. We use evidence based interventions and talk therapy to treat the people we work with. 

This is a good question. Some folks may feel better after a few sessions, others may need therapy for over one year. Therapy should help you feel less anxious, less depressed, and have less symptoms. During treatment, we will check in with you and see if you are feeling better and if you are making progress on your goals.

 S & J Wellness offers PTSD and trauma therapy, anxiety therapy, and depression therapy in Warrenville and we also offer Illinois online therapy.